PRIVACY POLICY
Effective as of: May 14, 2026
DreamX Inc. ("DreamX," "MagicEdit," "we," "us," or "our") provides AI-powered creative tools, including image, video, character, prompt, workflow, and related generation or editing features made available through our websites, applications, APIs, and related services, including MagicEdit (collectively, the "Services").
This Privacy Policy explains what personal information we collect, how we use it, how we share it, and what choices you may have. By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of information:
Information you provide to us. This may include your name, email address, username, password, billing details, account profile details, customer support messages, survey responses, marketing preferences, and any other information you submit through the Services.
Content and prompt data. We collect the text prompts, reference images, videos, audio, characters, masks, metadata, edits, outputs, and other materials you upload, create, request, or share through the Services.
Payment and transaction data. When you make a purchase, we collect information needed to process the transaction, such as plan or product purchased, billing status, transaction identifiers, and order history. Payment card or bank details are generally collected and processed by our payment processors, not stored directly by us except as needed for billing records and fraud prevention.
Information from third parties. If you sign in through Google or another third-party provider, or link third-party accounts or storage tools, we may receive the information that provider permits us to access based on your settings and authorization. Our use and disclosure of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Automatically collected information. We and our service providers may automatically collect device, browser, log, usage, diagnostic, cookie, advertising, and approximate location information, such as your IP address, device identifiers, operating system, browser type, referral URLs, pages viewed, actions taken, session timing, and crash or performance information.
2. How We Use Personal Information
We may use personal information to:
provide, operate, maintain, secure, and improve the Services;
create and manage your account, profile, purchases, subscriptions, and credits;
process prompts, uploaded materials, generations, edits, and related requests;
communicate with you about your account, transactions, security alerts, service announcements, and support requests;
personalize the Services and improve product performance, quality, safety systems, and reliability;
monitor usage, debug technical issues, detect abuse, enforce our policies, and prevent fraud or unauthorized activity;
send marketing communications where permitted by law and in accordance with your preferences; and
comply with legal obligations, resolve disputes, and protect our rights, users, and business.
3. AI Inputs, Outputs, and Face-Related Processing
Our Services may process user-uploaded images, videos, audio, prompts, and other content to generate or transform outputs. This can include content that contains faces, voices, likenesses, or other personal information.
Unless we explicitly state otherwise for a specific feature, we do not use uploaded facial information to identify individuals or to authenticate identity. We process face- and likeness-related content to provide requested creative, editing, masking, swap, character, animation, reference, or generation features.
Please do not upload confidential, highly sensitive, unlawful, or third-party material unless you have the rights and permissions needed to do so and to authorize our processing of that material under our Terms of Service.
4. How We Share Personal Information
We may share personal information with the following categories of recipients:
Service providers and infrastructure partners. Hosting, storage, analytics, customer support, content moderation, fraud prevention, communications, payment, and technical vendors who process information on our behalf.
Payment processors. Providers that process purchases, subscriptions, invoices, refunds, and payment authentication.
Linked third-party services. If you connect third-party login, storage, or publishing services, we may share information with those providers at your direction.
Professional advisors and business counterparties. Lawyers, auditors, insurers, investors, financing sources, and parties involved in a merger, acquisition, reorganization, asset sale, or similar transaction.
Authorities and others for legal or safety purposes. Law enforcement, regulators, courts, rights holders, or private parties where we believe disclosure is reasonably necessary to comply with law, protect rights, investigate misuse, or prevent harm.
Public or other users. If you choose to publish, submit, share, or make content public through a gallery, template, remix, social, or collaborative feature, that content and associated information may be visible to other users or the public.
5. Cookies and Similar Technologies
We use cookies, SDKs, local storage, pixels, and similar technologies to remember preferences, keep you signed in, analyze traffic and product usage, measure campaign performance, prevent fraud, and improve the Services. You can adjust browser or device settings to block or delete cookies, but some parts of the Services may not function properly if you do so.
6. Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business records, comply with legal obligations, resolve disputes, enforce our agreements, and protect our systems and users. Retention periods may vary depending on the type of information, the feature involved, and our legal or operational requirements.
7. Your Choices and Rights
You may be able to:
access, update, or delete certain account information through your account settings;
unsubscribe from marketing emails by using the link in the message;
control certain cookies and tracking tools through browser or device settings; and
request access, correction, deletion, restriction, portability, or objection rights where provided by applicable law.
If you are located in the EEA, UK, California, or another jurisdiction with privacy rights, you may have additional statutory rights. To exercise them, contact us at support@magiccanvas.ai. We may need to verify your identity before acting on your request.
8. International Data Transfers
We and our service providers may process information in the United States and other countries that may have different data protection laws than your home jurisdiction. Where required, we use appropriate safeguards for cross-border data transfers.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
The Services are not directed to children, and you may not use the Services if you are under the age required by applicable law to form a binding contract with us. If you believe a child has provided personal information to us in violation of applicable law, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on this page and update the effective date above. Your continued use of the Services after the revised Privacy Policy becomes effective means you acknowledge the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact DreamX Inc. at support@magiccanvas.ai.